From Hearing Challenged Kid to Sales Conversation Expert

I lost much of my hearing while growing up. That taught me something powerful.

Great conversations have three things — listening, questioning, and persuasion.

I became laser-focused on how communication works. That obsession led me into the world of sales — the arena for communication skills in action.

What I Do

I specialize in coaching sales pros — primarily wholesalers in asset management firms — to master the art of meaningful, results-driven conversations.

Here’s what I help you do:

✅ Get financial advisors to engage — even in a crowded, noisy market

✅ Use data + personalization to gain access and fast-track trust

✅ Equip you with THE BIG FIVE — easy-to-use tactics that fix common conversation killers

✅ Suggest qualitative measures that reinforce high-performance sales behaviors (because you are what you measure)

Why I’m Different

In 1994, I founded Interactive Communications — a sales consulting and training firm built exclusively for wholesalers.

Today, we’re proud partners to some of the biggest names in the asset management industry.

But I didn’t start in a training room. I started:

Knocking on doors
Selling over the phone
Managing large-scale corporate sales teams

I’ve lived the sales life from the inside out. So when I coach, I don’t just share theory — I give:

Specific recommendations
Direct feedback
A healthy dose of humor

AND HERE'S THE EDGE:

I use the science behind how people hear, process, and decide (neurolinguistics) — to design conversations that convert. These are the BIG FIVE techniques that help you shift advisor behavior fast — and for good. PS: This doesn’t require psychoanalysis or testing as in Meyers Briggs.

Quick Backstory

Started out in behavioral psychology — researching what really drives change at the University of Vermont
Built Citibank’s first banking-by-phone Call Center — a first-of-its-kind in financial services
Led Retail Sales for Citibank’s NY Metro Region — managing people, training, numbers, and pressure
Founded Interactive Communications — and spent the last 30+ years helping wholesalers sell more, with less work and faster results
Frequent speaker at national sales meetings & regular industry contributor

Curious how communication tweaks can double your impact?
Send me a note and let’s talk.